Sugar and Spice, Cortland, NY

Vegetarian Restaurant Review by Jennifer Kumar.

Meet and Greet
We were not met or greeted at the door. It appeared to be a sit yourself establishment. It was crowded when we entered around 12:30pm on a Sunday. Only one corner table was free and shiny clean, so we took that. Though in my opinion the Feng Shui of this sitting area is not suitable for any position one could sit in at this table. It’s difficult to face anyone you sit with at the table, and at most angles it feels as the traffic of the establishment is coming toward you or that all others can watch you eat. It’s not a comfortable seating arrangement. But as we were not approached by any waitress to discuss other seating arrangements, we took this table.


Mise en Scène
Part of this has been discussed under ‘meet and greet.’ There are other aspects of the environment besides the physical surroundings that must be noted. Maybe it’s because I am more of a city dweller and am used to seeing well dressed, clean and friendly waitresses that I will say what I have to say next, or maybe it’s because we were out of towners too. Firstly, after sitting down, we were not offered menus for about 10-15 minutes. We were waited on by a well-trained waitress, but approaching us with a casual dress and an uninterested attitude in serving us. To elaborate, her outfit consisted of an untucked, oversized t-shirt with large pictures and words not relevant to the establishment and pants that to me seemed like pajama pants- with patterns all up and down the legs. In comparison to the other waitresses, there was not much difference. Another waitress had a very similar outfit, looking more like a pajama set than a waitressing uniform. Another waitress had more of waitress-looking outfit on- white pants and white shirt, but with stains all and down the front of her dress. Of course, being a waitress one may spill on themselves, but at other establishments this is overcome by wearing some type of apron.

**We did not have to use restrooms, so no comment on that ambiance!


Choosing a Veggie Treat
We stuck to the breakfast menu, with egg options as there were very few interesting vegetarian options on the menu, including lunch options. Lunch options for vegetarians who also eat eggs included a short list of: grilled cheese ($1.95), egg salad sandwich ($3.20), and of course sides such as French fries, onion rings, cheese sticks, jalapeño poppers, and fried mushrooms and zucchini. If a vegetarian would come here during a dinner hour, there are no vegetarian meal options unless breakfast options are available at this time. Within breakfast options, many egg options exist, including pancakes also.

I ordered two hotcakes with over easy eggs ($3.25). It’s good that this is not easy to mess up, though the eggs were closer to over hard than over easy. The hotcakes tasted like any other pancakes I have had, so no issues with that.

Krishna ordered the fried egg sandwich. He said the egg tasted ok, but there was something about it he would have improved. Not sure what that was.

Checking In
Our waitress bought our drinks, then our food. She did not check in between to refill coffee or ask us if we wanted anything else.

See you later
We waited a long time for the bill, longer than should be expected. We approached the register to pay. They accepted all forms of credit card as payment.

Pay Scale
$1-5 per person
Tips
10% is standard. We gave 10% though I would have preferred to give much less.
Star System 1.5/5
The only aspect of this visit that accorded a good score was value for money. The food is really cheap, but as they say ‘you get what you pay for.’ I actually wonder if the locals feel the same treatment when they enter as we did. They did not seem to mind the atmosphere as it was fully crowded throughout our stay.


To find/Contact
Sugar and Spice Restaurant
3901 Route 281 #6
Cortland, NY 13045
Directions to Sugar and Spice
Phone (607)756-4606

Hours: Daily 6a-9pm
Delivery Mon-Sat. 8a-2p and 5p-8p

Review based on October 2008 visit.

Have you eaten at Sugar and Spice, Cortland, NY? If so, please share your thoughts below.

Thank you for reading!

Note #1: This Sugar and Spice is not affiliated with the Sugar and Spice in Horseheads, NY that I reviewed earlier (here).
Note #2: I had hesitated to post this review as this is the first one I have done that overall is not favorable. This is indeed one establishment I would not reenter. This blog is here to explore the good and not-so-good in terms of not only cuisine, but service, ambiance and overall experience.